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How can we help?

The most frequently asked questions

How do I join?

By registering on Seasmiles.com or on board at Seasmiles Kiosks and on the @sea portal, you get the benefits of discounts on the Seasmiles partner network and of earning Seasmiles. But the benefits don’t stop there! The first trip you complete after signing up for Seasmiles will unlock even more benefits: Discounts on your tickets and the right to spend your Seasmiles. Just remember to use your Seasmiles card when purchasing your ticket.

When can I take advantage of program discounts and Seasmiles redemption?

To unlock the benefits of discounts on your tickets and spending Seasmiles, you must have made a journey on a date that is later than or the same as the date on which you joined Seasmiles.

I made a trip after joining, but I forgot to use my Seasmiles card when purchasing my ticket. What do I have to do?

You can enter your ticket number by logging in to your personal account at Seasmiles.com