Sea Smiles - Terms and Conditions Change Notice as of December 1, 2021
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Terms and Conditions Change Notice as of December 1, 2021

As from December 1, 2021 new changes will be effective in the terms of the Seasmiles programme regarding the point’s expiration.

From December 1, 2021, loyalty points will be subject to expiration apply in all tiers (Blue, Silver, Gold). Seasmiles programme points will be valid for two (2) years, from the date of their crediting to your account. Upon redemption, the system deducts the points per collection date, starting from the chronologically oldest date. After a period of two (2) years from the date of crediting of each point and if the points have not been redeemed, they will be automatically canceled from your account. You will be notified of the number of Seasmiles points due to expire, three (3) months before their expiration date.

Important ! The points collected from your registration date to the programme and up to November 30, 2019 will expire on December 1, 2021, if they have not been redeemed by November 30, 2021.

Find out how to redeem your points for Domestic Routes here or for Adriatic Sea here and do not let time go to waste!

Get informed about your points balance here or

  • Ask our digital assistant 
  • Contact us at +30 210 89 19 800
  • Log into your personal account Myseasmiles
  • Download the Seasmiles app for iOS & Android
  • Find on board the Seasmiles Kiosk
  • Connect to Seasmiles via the infotainment portal @sea while on board
  • Make your comment in our Contact Form

Check for an answer to your inquiry among the most common members’ questions here or contact our Seasmiles agent support team This email address is being protected from spambots. You need JavaScript enabled to view it..   

You may read the Seasmiles Terms and Conditions here.

We thank you for you loyalty all these years!